Last updated: 31 August 2026
AIRTOUR Albania respects the privacy of visitors, travel partners and people who contact us through airtour.al. This policy explains what information we collect, why we use it and the choices available to you.
Who we are
AIRTOUR Albania is a destination management company based at Rd. Ardeno, Kashar, Tirana 2679, Albania. Our NIPT is M61704060L and our tourism licence is LN-1993-07-2026. For privacy questions, contact info@airtour.al.
Information we collect
When you request a proposal or contact us, we may collect your name, business email address, telephone number, company or agency name, source market, requested services, approximate travel dates, traveller numbers, accommodation preferences and the information you include in your message.
Our website and security services may also process technical information such as IP address, browser type, device information, requested pages, timestamps and security or error logs.
How we use information
- To respond to enquiries and prepare requested travel proposals.
- To communicate with travel partners and provide contracted services.
- To operate, secure, troubleshoot and improve the website.
- To prevent spam, abuse and unauthorized access.
- To comply with legal, accounting and regulatory obligations.
We process enquiry information to take steps at your request before entering a contract and for our legitimate interests in operating a B2B travel business. Where consent is required, you may withdraw it at any time.
Sharing and service providers
We do not sell personal information. Information may be processed by providers that help us host and secure the website, deliver email, operate forms, detect spam, optimize images or provide website translation. These currently include WordPress, Forminator, Akismet, Optimole and GTranslate. We may also share information when required by law or when necessary to establish or defend legal rights.
International transfers
Some service providers may process information outside Albania or the European Economic Area. Where applicable, we require appropriate safeguards for these transfers.
Retention
We retain enquiry and operational information only for as long as reasonably necessary to respond, manage the business relationship, meet legal or accounting requirements and resolve disputes. Security logs are retained only for the period needed to protect and troubleshoot the website.
Cookies and similar technology
The website may use essential cookies for administration, security and site functionality. Translation, spam-protection and optimization services may also use technical storage or make requests to their systems. You can control cookies through your browser settings, although disabling essential cookies may affect site operation.
Your rights
Depending on the law that applies to you, you may request access to, correction of, deletion of, restriction of or a copy of your personal information, and you may object to certain processing. You may also complain to the relevant data-protection authority.
To exercise a privacy right, email info@airtour.al. We may need to verify your request before responding.
Security
We use reasonable technical and organizational measures to protect information. No internet service is completely secure, so please do not send passport, payment or other sensitive personal information through the quote form.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The latest version will always appear on this page with its revision date.